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      Service Quality, Trust, Specific Asset Investment, and Expertise: Direct and Indirect Effects in a Satisfaction-Loyalty Framework

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      Journal: Journal of the Academy of Marketing Science
      Publisher: SAGE Publications

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          Journal
          Title: Journal of the Academy of Marketing Science
          Abbreviated Title: Journal of the Academy of Marketing Science
          Publisher: SAGE Publications
          ISSN (Print): 0092-0703
          Publication date Created: October 01 2006
          Publication date (Print): October 01 2006
          Volume: 34
          Issue: 4
          Pages: 613-627
          Article
          DOI: 10.1177/0092070306286934
          SO-VID: 6b751f03-8499-4c27-9706-48fb9c879549
          Copyright © © 2006
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