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      Benefits and challenges in the use of RE-AIM for evaluation of a national social work staffing program in the veterans health administration

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          Abstract

          Background

          In the Department of Veterans Affairs (VA) Veterans Health Administration (VHA), social workers embedded in primary care teams address social and emotional needs that are associated with health outcomes. The mission of the National Social Work PACT Staffing Program is to improve access to social work services for rural Veterans by supporting additional social work staffing in VA medical centers serving rural areas.

          Methods

          We obtained data from the VA corporate data warehouse on Veterans’ characteristics and health care use from 2016 to 2022 for all Veterans who received primary care at a Veterans Affairs Medical Center (VAMC) or associated clinic that received funding from the program. We evaluated the program according to RE-AIM constructs as follows: Reach [total number of Veterans who engaged with PACT social work and representativeness with regard to race, rural residence, chronic conditions and health behaviors, and hospital and emergency department (ED) use in the previous 12 months]; Effectiveness (impact of the program on key health care use outcomes which include hospitalizations, emergency department visits, and palliative care); Adoption (number of VA medical centers and outpatient clinics serving rural Veterans that have participated in the program, and number and representativeness of sites eligible for program participation that have not yet received funding); Implementation (adherence to standardized note templates), and Maintenance (permanent social work positions created by the program and continued technical support).

          Results

          In 2022, the program engaged with 30,982 Veterans, 65% of whom lived in rural areas. The program increased social work encounters, reduce hospital and emergency department use, and increase use of palliative care services among Veterans. Key elements of implementation include proactive outreach to Veterans with high-risk indicators and assessment for social risk factors using standardized, national note templates. In terms of maintenance, the program continues to provide data and technical assistance to 23 sites and has created 171 permanent social work positions.

          Conclusions and implications

          The Social Work PACT Staffing Program demonstrates positive outcomes and program sustainment. The RE-AIM framework was a useful tool to evaluate the program, but additional adaption was needed to fit the program’s needs.

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          Most cited references18

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          Association Between Palliative Care and Patient and Caregiver Outcomes

          The use of palliative care programs and the number of trials assessing their effectiveness have increased.
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            Evidence-Based Community Health Worker Program Addresses Unmet Social Needs And Generates Positive Return On Investment

            Interventions that address socioeconomic determinants of health are receiving considerable attention from policy makers and health care executives. The interest is fueled in part by expected returns on investment. However, many current estimates of returns on investment are likely overestimated, because they are based on pre-post study designs that are susceptible to regression to the mean. We present a return-on-investment analysis that is based on a randomized controlled trial of Individualized Management for Patient-Centered Targets (IMPaCT), a standardized community health worker intervention that addresses unmet social needs for disadvantaged people. We found that every dollar invested in the intervention would return $2.47 to an average Medicaid payer within the fiscal year.
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              Homeless persons' experiences of health‐ and social care: A systematic integrative review

              Homelessness is associated with high risks of morbidity and premature death. Many interventions aimed to improve physical and mental health exist, but do not reach the population of persons experiencing homelessness. Despite the widely reported unmet healthcare needs, more information about the barriers and facilitators that affect access to care for persons experiencing homelessness is needed. A systematic integrative review was performed to explore experiences and needs of health- and social care for persons experiencing homelessness. The following databases were searched: AMED, ASSIA, Academic Search Complete, CINAHL, Cochrane library, Nursing and Allied Database, PsycInfo, PubMed, Scopus and Web of Science Core Collection. Twenty-two studies met the inclusion criteria of empirical studies with adult persons experiencing homelessness, English language, and published 2008-2018. Fifty percent of the studies were of qualitative and quantitative design, respectively. Most studies (73%) were conducted in the United States (n=11) and Canada (n=5). The analysis resulted in three themes Unmet basic human needs, Interpersonal dimensions of access to care, and Structural and organizational aspects to meet needs. The findings highlight that persons in homelessness often must prioritize provision for basic human needs, such as finding shelter and food, over getting health- and social care. Bureaucracy and rigid opening hours, as well as discrimination and stigma, hinder these persons' access to health- and social care.
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                Author and article information

                Contributors
                Journal
                Front Health Serv
                Front Health Serv
                Front. Health Serv.
                Frontiers in Health Services
                Frontiers Media S.A.
                2813-0146
                16 November 2023
                2023
                : 3
                : 1225829
                Affiliations
                [ 1 ]Providence Veterans Affairs (VA) Medical Center, Center of Innovation for Long Term Services and Supports , Providence, RI, United States
                [ 2 ]Department of Health Services, Policy, and Practice, Brown University School of Public Health , Providence, RI, United States
                [ 3 ]Butler VA Health Care System , Butler, PA, United States
                [ 4 ]Department of Veterans Affairs , Veterans Health Administration, Office of Care Management and Social Work Services, National Social Work Program , Washington, DC, United States
                [ 5 ]Gulf Coast Veterans Health Care System , Biloxi, MS, United States
                Author notes

                Edited by: Monica Matthieu, United States Department of Veterans Affairs, United States

                Reviewed by: Laura Taylor, Department of Veterans Affairs, United States Katharine Bloeser, The VA New Jersey Health Care System, United States Louanne Bakk, University at Buffalo, United States

                [* ] Correspondence: Portia Y. Cornell portia_cornell@ 123456brown.edu
                [†]

                Present Address: Cassandra L. Hua, Department of Public Health, University of Massachusetts, Lowell, MA, United States

                Article
                10.3389/frhs.2023.1225829
                10687433
                38034078
                83ba9f72-04e6-43a6-bbac-9f3cdd70cdd8
                © 2023 Cornell, Hua, Halladay, Halaszynski, Harmon, Koget and Silva.

                This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

                History
                : 19 May 2023
                : 11 October 2023
                Page count
                Figures: 2, Tables: 2, Equations: 0, References: 19, Pages: 0, Words: 0
                Funding
                Funded by: Department of Veterans Affairs, Veterans Health Administration, National Social Work Program and the Office of Rural Health
                Award ID:  
                Funded by: Office of Research and Development, Health Services Research and Development, Career Development Award
                Award ID: CDA 22-157
                Funded by: Quality Enhancement Research Initiative
                Award ID: QUERI PEC-018
                This work was supported by the Department of Veterans Affairs, Veterans Health Administration, National Social Work Program and the Office of Rural Health. PC time was also supported by Office of Research and Development, Health Services Research and Development, Career Development Award (CDA 22-157) and Quality Enhancement Research Initiative (QUERI PEC-018).
                Categories
                Health Services
                Original Research
                Custom metadata
                Implementation Science

                social work,re-aim,program evaluation,implementation,social determinants of health,veterans

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