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      Can a Retail Web Site Be Social?

      Author(s): , , ,
      Publication date Created:
      Publication date (Print):
      Journal: Journal of Marketing
      Publisher: American Marketing Association (AMA)

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          Machines and Mindlessness: Social Responses to Computers

          Clifford Nass, Youngme Moon (2000)
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            Measuring the Customer Experience in Online Environments: A Structural Modeling Approach

            Thomas P. Novak, Donna Hoffman, Yiu-Fai Yung (2000)
            Article 0 comments Cited 445 times – based on 0 reviews     Review now
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              Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction

              Haim Mano, Richard Oliver (1993)
              Article 0 comments Cited 296 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Journal of Marketing
                Abbreviated Title: Journal of Marketing
                Publisher: American Marketing Association (AMA)
                ISSN (Print): 0022-2429
                Publication date Created: July 2007
                Publication date (Print): July 2007
                Volume: 71
                Issue: 3
                Pages: 143-157
                Article
                DOI: 10.1509/jmkg.71.3.143
                SO-VID: 8dd7a5d1-e1b4-4ed3-804c-95df1cf74af6
                Copyright © © 2007
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