Sensemaking processes of organizational identity and technological capabilities: an empirical study in new technology-based firms

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Abstract

This article analyzes the sensemaking processes of organizational identity and technological capabilities that are facilitators of innovation at New-Technology-Based Firms (NTBFs). The research proposal points out that in this kind of organization, the knowledge transferred by these processes simultaneously addresses two core aspects: their organizational identity and technological capabilities. From a theoretical point of view, our study links two conceptual frameworks (organizational identity and technological capabilities), rarely mentioned together in the preceding research. From a practical point of view, the findings identify these processes and suggest that in this kind of organization both take place simultaneously, which could help stakeholders improve their management. Hence, members and managers of these organizations should take these processes into account as a framework to achieve competitiveness and therefore success.

Translated abstract

Cet article examine les processus de sense-making de l'identité organisationnelle et les capacités technologiques qui sont des facteurs facilitant l'innovation dans les entreprises innovantes à base technologique [EIBT]. L'étude part de l'idée que dans ce type d'entreprises la connaissance transférée à travers ces processus répond simultanément à deux questions fondamentales: leur identité organisationnelle et leurs capacités technologiques. D'un point de vue théorique, l'étude met en relation ces deux cadres conceptuels (identité organisationnelle et capacités technologiques) qui dans les travaux antérieurs sur la question ont été peu traités ensemble. D'un point de vue pratique, les observations montrent que dans ce type d'entreprises les deux processus s'effectuent simultanément, une conclusion qui pourrait contribuer à améliorer leur gestion. Pour les dirigeants et membres de ces entreprises il convient donc de prendre en compte ces processus comme référence pour améliorer leur compétitivité, et donc leur réussite.

Translated abstract

Este artigo analisa o processo sense-making da identidade organizacional e da capabilidade tecnológica, que são facilitadores da inovação das empresas de base tecnológicas (EBTs). O objetivo da pesquisa mostra que nesse tipo de organização o conhecimento, transferido por tais processos simultâneos, trabalham dois aspectos-chave: Sua identidade organizacional e capabilidades tecnológicas. De um ponto de vista teórico, o presente estudo conecta duas estruturas conceituais (identidade organizacional e capabilidades tecnológicas), raramente mencionadas juntas na pesquisa. De um ponto de vista mais prático, as descobertas identificam esses processos e sugerem que, nesse tipo de organização, ambos sejam simultâneos, o que poderia ajudar stakeholders, investidores, a ampliar seus negócios. Dessa forma, membros e diretores de tais organizações deveriam levar em conta estes processos, como uma força-tarefa, para alcançar competitividade e, com isso, o sucesso.

Translated abstract

Este artículo analiza los procesos de sensemaking de la identidad organizativa y las capacidades tecnológicas que son facilitadores de innovación en Nuevas Empresas de Base Tecnológica (NE BTs). La propuesta que establece este estudio señala que en este tipo de empresas el conocimiento transferido a través de estos procesos responde simultáneamente a dos preguntas fundamentales: su identidad organizativa y sus capacidades tecnológicas. Desde un punto de vista teórico nuestro estudio vincula estos dos marcos conceptuales (identidad organizativa y capacidades tecnológicas), que apenas han sido tratados en conjunto en investigaciones precedentes sobre el tema. Desde un punto de vista práctico, los hallazgos identifican que en este tipo de empresas ambos procesos tienen lugar simultáneamente, lo que podría ayudar a mejorar su gestión. Por tanto, los miembros y los directivos de estas empresas deberían tener en cuenta estos procesos como referencia para lograr competitividad y, por ende, éxito.

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The Discovery of Grounded Theory

Barney G. Glaser, Anselm L. Strauss (1967)

Most writing on sociological method has been concerned with how accurate facts can be obtained and how theory can thereby be more rigorously tested. In The Discovery of Grounded Theory, Barney Glaser and Anselm Strauss address the equally Important enterprise of how the discovery of theory from data--systematically obtained and analyzed in social research--can be furthered. The discovery of theory from data--grounded theory--is a major task confronting sociology, for such a theory fits empirical situations, and is understandable to sociologists and laymen alike. Most important, it provides relevant predictions, explanations, interpretations, and applications.In Part I of the book, Generation Theory by Comparative Analysis, the authors present a strategy whereby sociologists can facilitate the discovery of grounded theory, both substantive and formal. This strategy involves the systematic choice and study of several comparison groups. In Part II, The Flexible Use of Data, the generation of theory from qualitative, especially documentary, and quantitative data Is considered. In Part III, Implications of Grounded Theory, Glaser and Strauss examine the credibility of grounded theory.The Discovery of Grounded Theory is directed toward improving social scientists' capacity for generating theory that will be relevant to their research. While aimed primarily at sociologists, it will be useful to anyone Interested In studying social phenomena--political, educational, economic, industrial-- especially If their studies are based on qualitative data.