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Abstract
Several dimensions of workload experienced by nurses working in ICUs are described
in this article, including the physical workload related to patient handling. The
effects of workload on various outcomes, such as the health, safety, and quality of
working life of nurses, and the safety of care provided by ICU nurses are discussed.
A systemic approach to the assessment of workload is proposed that is aimed at identifying
the work system factors that contribute to the different facets of workload and the
interdependencies among the various dimensions of workload.