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      Eliminating health care inequities through strengthening access to care

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          Abstract

          Objective

          To provide a research agenda and recommendations to address inequities in access to health care.

          Data Sources and Study Setting

          The Agency for Healthcare Research and Quality (AHRQ) organized a Health Equity Summit in July 2022 to evaluate what equity in access to health care means in the context of AHRQ's mission and health care delivery implementation portfolio. The findings are a result of this Summit, and subsequent convenings of experts on access and equity from academia, industry, and the government.

          Study Design

          Multi‐stakeholder input from AHRQ's Health Equity Summit, author consensus on a framework and key knowledge gaps, and summary of evidence from the supporting literature in the context of the framework ensure comprehensive recommendations.

          Data Collection/Extraction Methods

          Through a stakeholder‐engaged process, themes were developed to conceptualize access with a lens toward health equity. A working group researched the most appropriate framework for access to care to classify limitations identified during the Summit and develop recommendations supported by research in the context of the framework. This strategy was intentional, as the literature on inequities in access to care may itself be biased.

          Principal Findings

          The Levesque et al. framework, which incorporates multiple dimensions of access (approachability, acceptability, availability, accommodation, affordability, and appropriateness), is the backdrop for framing research priorities for AHRQ. However, addressing inequities in access cannot be done without considering the roles of racism and intersectionality. Recommendations include funding research that not only measures racism within health care but also tests burgeoning anti‐racist practices (e.g., co‐production, provider training, holistic review, discrimination reporting, etc.), acting as a convener and thought leader in synthesizing best practices to mitigate racism, and forging the path forward for research on equity and access.

          Conclusions

          AHRQ is well‐positioned to develop an action plan, strategically fund it, and convene stakeholders across the health care spectrum to employ these recommendations.

          Related collections

          Most cited references109

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          Structural racism and health inequities in the USA: evidence and interventions

          The Lancet, 389(10077), 1453-1463
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            Dissecting racial bias in an algorithm used to manage the health of populations

            Health systems rely on commercial prediction algorithms to identify and help patients with complex health needs. We show that a widely used algorithm, typical of this industry-wide approach and affecting millions of patients, exhibits significant racial bias: At a given risk score, Black patients are considerably sicker than White patients, as evidenced by signs of uncontrolled illnesses. Remedying this disparity would increase the percentage of Black patients receiving additional help from 17.7 to 46.5%. The bias arises because the algorithm predicts health care costs rather than illness, but unequal access to care means that we spend less money caring for Black patients than for White patients. Thus, despite health care cost appearing to be an effective proxy for health by some measures of predictive accuracy, large racial biases arise. We suggest that the choice of convenient, seemingly effective proxies for ground truth can be an important source of algorithmic bias in many contexts.
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              Patient-centred access to health care: conceptualising access at the interface of health systems and populations

              Background Access is central to the performance of health care systems around the world. However, access to health care remains a complex notion as exemplified in the variety of interpretations of the concept across authors. The aim of this paper is to suggest a conceptualisation of access to health care describing broad dimensions and determinants that integrate demand and supply-side-factors and enabling the operationalisation of access to health care all along the process of obtaining care and benefiting from the services. Methods A synthesis of the published literature on the conceptualisation of access has been performed. The most cited frameworks served as a basis to develop a revised conceptual framework. Results Here, we view access as the opportunity to identify healthcare needs, to seek healthcare services, to reach, to obtain or use health care services, and to actually have a need for services fulfilled. We conceptualise five dimensions of accessibility: 1) Approachability; 2) Acceptability; 3) Availability and accommodation; 4) Affordability; 5) Appropriateness. In this framework, five corresponding abilities of populations interact with the dimensions of accessibility to generate access. Five corollary dimensions of abilities include: 1) Ability to perceive; 2) Ability to seek; 3) Ability to reach; 4) Ability to pay; and 5) Ability to engage. Conclusions This paper explains the comprehensiveness and dynamic nature of this conceptualisation of access to care and identifies relevant determinants that can have an impact on access from a multilevel perspective where factors related to health systems, institutions, organisations and providers are considered with factors at the individual, household, community, and population levels.
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                Author and article information

                Contributors
                kmortensen@bus.miami.edu
                Journal
                Health Serv Res
                Health Serv Res
                10.1111/(ISSN)1475-6773
                HESR
                Health Services Research
                Blackwell Publishing Ltd (Oxford, UK )
                0017-9124
                1475-6773
                28 November 2023
                December 2023
                28 November 2023
                : 58
                : Suppl 3 , Achieving Healthcare Equity in the United States ( doiID: 10.1111/hesr.v58.S3 )
                : 300-310
                Affiliations
                [ 1 ] Department of Academic Internal Medicine University of Illinois Chicago Chicago Illinois USA
                [ 2 ] Verily, Inc. South San Francisco California USA
                [ 3 ] Perelman School of Medicine at the University of Pennsylvania Philadelphia Pennsylvania USA
                [ 4 ] Department of Medicine, Harvard Medical School, Mongan Institute Massachusetts General Hospital Boston Massachusetts USA
                [ 5 ] Centers for American Indian and Alaska Native Health University of Colorado Anschutz Medical Campus Aurora Colorado USA
                [ 6 ] Department of Health Management and Policy Miami Herbert Business School Coral Gables Florida USA
                Author notes
                [*] [* ] Correspondence

                Karoline Mortensen, Department of Health Management and Policy, Miami Herbert Business School, 311 Kosar‐Epstein Building, 5250 University Drive, Coral Gables, FL 33146, USA.

                Email: kmortensen@ 123456bus.miami.edu

                Author information
                https://orcid.org/0000-0001-8078-5431
                https://orcid.org/0000-0002-9549-7288
                Article
                HESR14202
                10.1111/1475-6773.14202
                10684044
                38015865
                a9453e0b-83b8-4a9f-a462-abb4cd8c880a
                © 2023 The Authors. Health Services Research published by Wiley Periodicals LLC on behalf of Health Research and Educational Trust.

                This is an open access article under the terms of the http://creativecommons.org/licenses/by/4.0/ License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

                History
                Page count
                Figures: 0, Tables: 1, Pages: 11, Words: 9848
                Funding
                Funded by: Agency for Healthcare Research and Quality , doi 10.13039/100000133;
                Categories
                Research Article
                Research Articles
                Custom metadata
                2.0
                December 2023
                Converter:WILEY_ML3GV2_TO_JATSPMC version:6.3.5 mode:remove_FC converted:28.11.2023

                Health & Social care
                health disparities,health services research,health care access,inequities,intersectionality,racially/ethnically minoritized populations,structural racism

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