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      Do Data Characteristics Change According to the Number of Scale Points Used? An Experiment Using 5-Point, 7-Point and 10-Point Scales

      International Journal of Market Research
      SAGE Publications

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          Effects of Some Variations in Rating Scale Characteristics on the Means and Reliabilities of Ratings

          R.H. Finn (2016)
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            Response format of the Job Descriptive Index: Assessment of reliability and validity by the multitrait-multimethod matrix.

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              Measuring Customer Satisfaction: Fact and Artifact

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                Author and article information

                Journal
                International Journal of Market Research
                International Journal of Market Research
                SAGE Publications
                1470-7853
                2515-2173
                January 30 2018
                January 30 2018
                : 50
                : 1
                : 61-104
                Article
                10.1177/147078530805000106
                b46449eb-696e-40ab-9625-80cf4f66a449
                © 2018

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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