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‘Like Having a Really Bad PA’: The Gulf Between User Expectation and Experience of Conversational Agents
Author(s):
E Luger
,
A. Sellen
,
E LUGER
Publication date:
2016
Journal:
In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
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There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.
Related collections
Electronic Workshops in Computing (eWiC)
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ScienceOpen disciplines:
Applied computer science
,
Computer science
,
Security & Cryptology
,
Graphics & Multimedia design
,
General computer science
,
Human-computer-interaction
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