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The Human Factor
February 2018
February 2018
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Abstract
Resilience is built, not born, and there is no single strategy that reliably manufactures
resilient performance in all circumstances. Optimizing team performance in dynamic
environments involves the complex interplay of strategies that target individual preparation,
team interaction, environmental optimization, and systems-level resilience engineering.
To accomplish this, health care can draw influence from human factors research to
inform tangible, practical, and measurable improvements in performance and outcomes,
modified to suit local and domain-specific needs.