This work aims to describe competence management in telemedicine from the perspective of health and social care frontline leaders.
The increasing use of services in health and social care is a challenging aspect of modern telemedicine; it requires staff to develop relevant professional competence and good telemedicine practices.
The study was conducted using thematic interviews of frontline leaders from primary health care, specialized medical care and social care ( n = 10) in the spring of 2021. The data were analysed by inductive content analysis.
The following main categories were identified: Activities of frontline leaders while managing competence in telemedicine, promotion of community learning, competence management in determining telemedicine content, and recognizing health and social care professionals' competence in telemedicine.