Effect of employee career satisfaction on organizational citizenship behavior

Abstract

We examined the effect of employee career satisfaction on the relationship between perceived insider status and organization-based self-esteem, and whether this, in turn, affects employee organizational citizenship behavior (OCB). Participants were 198 leader–member dyads in a high technology company in China. Results show that employee career satisfaction was positively correlated with OCB, and this relationship was mediated by perceived insider status and organization-based self-esteem. In addition, felt obligation moderated the relationships between career satisfaction and perceived insider status, and between career satisfaction and organization-based selfesteem. We have expanded attitude theory by treating career satisfaction as both an antecedent, rather than as a subjective outcome, and a predictor of OCB. In practical terms, our results may be useful for the selection and training of employees in organizations.