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The impact of chatbot conversational skill on engagement and perceived humanness
Author(s):
Ryan M. Schuetzler
1
,
G. Mark Grimes
2
,
Justin Scott Giboney
1
Publication date
(Electronic):
November 18 2020
Journal:
Journal of Management Information Systems
Publisher:
Informa UK Limited
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lavaan: AnRPackage for Structural Equation Modeling
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Evaluating Online Labor Markets for Experimental Research: Amazon.com's Mechanical Turk
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Author and article information
Journal
Title:
Journal of Management Information Systems
Abbreviated Title:
Journal of Management Information Systems
Publisher:
Informa UK Limited
ISSN (Print):
0742-1222
ISSN (Electronic):
1557-928X
Publication date Created:
July 02 2020
Publication date (Electronic):
November 18 2020
Publication date (Print):
July 02 2020
Volume
: 37
Issue
: 3
Pages
: 875-900
Affiliations
[
1
]
Brigham Young University, Provo, UT
[
2
]
Bauer College of Business, University of Houston, Houston, TX
Article
DOI:
10.1080/07421222.2020.1790204
SO-VID:
e2d0d15f-aae9-427a-88f1-74a2b0abb055
Copyright ©
© 2020
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