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      The impact of perceived organizational support and resilience on pharmacists' engagement in their stressful and competitive workplaces in Saudi Arabia.

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          Abstract

          In recent years, organizations around the globe have begun measuring the engagement level of employees in order to improve productivity and profitability. Employee engagement has the potential to significantly affect employee retention and loyalty.

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          Perceived organizational support: a review of the literature.

          Brittany Rhoades, R Eisenberger (2002)
          The authors reviewed more than 70 studies concerning employees' general belief that their work organization values their contribution and cares about their well-being (perceived organizational support; POS). A meta-analysis indicated that 3 major categories of beneficial treatment received by employees (i.e., fairness, supervisor support, and organizational rewards and favorable job conditions) were associated with POS. POS, in turn, was related to outcomes favorable to employees (e.g., job satisfaction, positive mood) and the organization (e.g., affective commitment, performance, and lessened withdrawal behavior). These relationships depended on processes assumed by organizational support theory: employees' belief that the organization's actions were discretionary, feeling of obligation to aid the organization, fulfillment of socioemotional needs, and performance-reward expectancies.
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            Perceived organizational support.

            Robin Huntington, Robert Eisenberger, Debora Sowa … (1986)
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              Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis.

              K Harter, Alexander F. Schmidt, Mark T. Hayes (2002)
              Based on 7,939 business units in 36 companies, this study used meta-analysis to examine the relationship at the business-unit level between employee satisfaction-engagement and the business-unit outcomes of customer satisfaction, productivity, profit, employee turnover, and accidents. Generalizable relationships large enough to have substantial practical value were found between unit-level employee satisfaction-engagement and these business-unit outcomes. One implication is that changes in management practices that increase employee satisfaction may increase business-unit outcomes, including profit.
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                Author and article information

                Journal
                Journal ID (iso-abbrev): Saudi Pharm J
                Title: Saudi pharmaceutical journal : SPJ : the official publication of the Saudi Pharmaceutical Society
                Publisher: Elsevier BV
                ISSN: 1319-0164
                ISSN (Print): 1319-0164
                Publication date (Electronic): Nov 2019
                Volume: 27
                Issue: 7
                Affiliations
                [1 ] Department of Clinical Pharmacy, College of Pharmacy, King Saud University, P.O. Box 2457, Riyadh 11451, Saudi Arabia.
                [2 ] College of Pharmacy, AlMaarefa University, AD Diriyah 13713, Saudi Arabia.
                [3 ] Department of Pharmacy Practice, College of Pharmacy, Princess Nourah Bint Abdulrahman University, P.O. Box 84428, Riyadh, Saudi Arabia.
                Article
                Publisher Item ID: S1319-0164(19)30112-4
                DOI: 10.1016/j.jsps.2019.08.007
                PMC ID: 6978622
                PubMed ID: 31997912
                SO-VID: b76aee82-f5ef-494d-aebd-91084518334c
                History

                Keywords: Resilience,Employee engagement,Perceived organizational support,Saudi Arabia,Pharmacists
                Data availability:
                Keywords: Resilience, Employee engagement, Perceived organizational support, Saudi Arabia, Pharmacists

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