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      Does emotional engagement matter in dark tourism? Implications drawn from a reflective approach

      1 , 2
      Journal of Heritage Tourism
      Informa UK Limited

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          The Role of Emotions in Marketing

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            Emotion knowledge: further exploration of a prototype approach.

            Recent work on natural categories suggests a framework for conceptualizing people's knowledge about emotions. Categories of natural objects or events, including emotions, are formed as a result of repeated experiences and become organized around prototypes (Rosch, 1978); the interrelated set of emotion categories becomes organized within an abstract-to-concrete hierarchy. At the basic level of the emotion hierarchy one finds the handful of concepts (love, joy, anger, sadness, fear, and perhaps, surprise) most useful for making everyday distinctions among emotions, and these overlap substantially with the examples mentioned most readily when people are asked to name emotions (Fehr & Russell, 1984), with the emotions children learn to name first (Bretherton & Beeghly, 1982), and with what theorists have called basic or primary emotions. This article reports two studies, one exploring the hierarchical organization of emotion concepts and one specifying the prototypes, or scripts, of five basic emotions, and it shows how the prototype approach might be used in the future to investigate the processing of information about emotional events, cross-cultural differences in emotion concepts, and the development of emotion knowledge.
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              Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend

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                Author and article information

                Contributors
                (View ORCID Profile)
                (View ORCID Profile)
                Journal
                Journal of Heritage Tourism
                Journal of Heritage Tourism
                Informa UK Limited
                1743-873X
                1747-6631
                July 04 2021
                January 07 2021
                July 04 2021
                : 16
                : 4
                : 412-432
                Affiliations
                [1 ]UniSA Business, University of South Australia, Adelaide, Australia
                [2 ]The Faculty of Higher Education, William Angliss Institute, Melbourne, Australia
                Article
                10.1080/1743873X.2020.1851697
                0bf01f3a-6b2f-42ab-9f9b-1af08682fe05
                © 2021
                History

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