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      Effects of firm presence in customer-owned touch points: A self-determination perspective

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      Journal of Business Research
      Elsevier BV

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          Most cited references38

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          Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being.

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            Building Theories from Case Study Research.

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              A study of normative and informational social influences upon individual judgment.

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                Author and article information

                Contributors
                (View ORCID Profile)
                Journal
                Journal of Business Research
                Journal of Business Research
                Elsevier BV
                01482963
                June 2021
                June 2021
                : 130
                : 473-481
                Article
                10.1016/j.jbusres.2019.12.044
                1708f589-e3a7-4610-be23-495a044e3a8b
                © 2021

                https://www.elsevier.com/tdm/userlicense/1.0/

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