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      • Record: found
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      Customer satisfaction and loyalty in online and offline environments

      Author(s): , ,
      Publication date Created:
      Publication date (Print):
      Journal: International Journal of Research in Marketing
      Publisher: Elsevier BV

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          Whence Consumer Loyalty?

          Richard Oliver (1999)
          Article 0 comments Cited 706 times – based on 0 reviews     Review now
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            Customer Loyalty: Toward an Integrated Conceptual Framework

            A. S. Dick, K Basu (1994)
            Article 0 comments Cited 690 times – based on 0 reviews     Review now
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              Tests of Equality Between Sets of Coefficients in Two Linear Regressions

              Gregory C. Chow (1960)
              Article 0 comments Cited 667 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: International Journal of Research in Marketing
                Abbreviated Title: International Journal of Research in Marketing
                Publisher: Elsevier BV
                ISSN (Print): 01678116
                Publication date Created: June 2003
                Publication date (Print): June 2003
                Volume: 20
                Issue: 2
                Pages: 153-175
                Article
                DOI: 10.1016/S0167-8116(03)00016-8
                SO-VID: 2b1dbe6c-79cf-4230-83ed-bab755b7485a
                Copyright © © 2003
                License:

                http://www.elsevier.com/tdm/userlicense/1.0/

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