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      Emotional Labor and Organized Emotional Care : Conceptualizing Nursing Home Care Work

      Work and Occupations
      SAGE Publications

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          The Affective Consequences of Service Work: Managing Emotions on the Job

          A. WHARTON (1993)
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            Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart

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              RESEARCH NOTES. BUSY STORES AND DEMANDING CUSTOMERS: HOW DO THEY AFFECT THE DISPLAY OF POSITIVE EMOTION?

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                Author and article information

                Journal
                Work and Occupations
                Work and Occupations
                SAGE Publications
                0730-8884
                1552-8464
                August 17 2016
                August 17 2016
                : 33
                : 2
                : 133-160
                Article
                10.1177/0730888405284567
                75aa6918-98c9-4e9f-b65f-6032add58692
                © 2016
                History

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