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      Why do some inter-organisational collaborations in healthcare work when others do not? A realist review

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          Abstract

          Background

          Inter-organisational collaboration is increasingly prominent within contemporary healthcare systems. A range of collaboration types such as alliances, networks, and mergers have been proposed as a means to turnaround organisations, by reducing duplication of effort, enabling resource sharing, and promoting innovations. However, in practice, due to the complexity of the process, such efforts are often rife with difficulty. Notable contributions have sought to make sense of this area; however, further understanding is needed in order to gain a better understanding of why some inter-organisational collaborations work when others do not, to be able to more effectively implement collaborations in the future.

          Methods

          Realist review methodology was used with the intention of formulating context-mechanism-outcome configurations (CMOCs) to explain how inter-organisational collaborations work and why, combining systematic and purposive literature search techniques. The systematic review encompassed searches for reviews, commentaries, opinion pieces, and case studies on HMIC, MEDLINE, PsycINFO, and Social Policy and Practice databases, and further searches were conducted using Google Scholar. Data were extracted from included studies according to relevance to the realist review.

          Results

          Fifty-three papers were included, informing the development of programme theories of how, why, and when inter-organisational collaborations in healthcare work. Formulation of our programme theories incorporated the concepts of partnership synergy and collaborative inertia and found that it was essential to consider mechanisms underlying partnership functioning, such as building trust and faith in the collaboration to maximise synergy and thus collaborative performance. More integrative or mandated collaboration may lean more heavily on contract to drive collaborative behaviour.

          Conclusion

          As the first realist review of inter-organisational collaborations in healthcare as an intervention for improvement, this review provides actionable evidence for policymakers and implementers, enhancing understanding of mechanisms underlying the functioning and performing of inter-organisational collaborations, as well as how to configure the context to aid success. Next steps in this research will test the results against further case studies and primary data to produce a further refined theory.

          Systematic review registration

          PROSPERO CRD42019149009

          Supplementary Information

          The online version contains supplementary material available at 10.1186/s13643-021-01630-8.

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          Most cited references105

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          Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance

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            Realist review--a new method of systematic review designed for complex policy interventions.

            Evidence-based policy is a dominant theme in contemporary public services but the practical realities and challenges involved in using evidence in policy-making are formidable. Part of the problem is one of complexity. In health services and other public services, we are dealing with complex social interventions which act on complex social systems--things like league tables, performance measures, regulation and inspection, or funding reforms. These are not 'magic bullets' which will always hit their target, but programmes whose effects are crucially dependent on context and implementation. Traditional methods of review focus on measuring and reporting on programme effectiveness, often find that the evidence is mixed or conflicting, and provide little or no clue as to why the intervention worked or did not work when applied in different contexts or circumstances, deployed by different stakeholders, or used for different purposes. This paper offers a model of research synthesis which is designed to work with complex social interventions or programmes, and which is based on the emerging 'realist' approach to evaluation. It provides an explanatory analysis aimed at discerning what works for whom, in what circumstances, in what respects and how. The first step is to make explicit the programme theory (or theories)--the underlying assumptions about how an intervention is meant to work and what impacts it is expected to have. We then look for empirical evidence to populate this theoretical framework, supporting, contradicting or modifying the programme theories as it goes. The results of the review combine theoretical understanding and empirical evidence, and focus on explaining the relationship between the context in which the intervention is applied, the mechanisms by which it works and the outcomes which are produced. The aim is to enable decision-makers to reach a deeper understanding of the intervention and how it can be made to work most effectively. Realist review does not provide simple answers to complex questions. It will not tell policy-makers or managers whether something works or not, but will provide the policy and practice community with the kind of rich, detailed and highly practical understanding of complex social interventions which is likely to be of much more use to them when planning and implementing programmes at a national, regional or local level.
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              Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques

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                Author and article information

                Contributors
                J.Aunger@bham.ac.uk
                Journal
                Syst Rev
                Syst Rev
                Systematic Reviews
                BioMed Central (London )
                2046-4053
                22 March 2021
                22 March 2021
                2021
                : 10
                : 82
                Affiliations
                [1 ]GRID grid.6572.6, ISNI 0000 0004 1936 7486, Health Services Management Centre, Park House, , University of Birmingham, ; Birmingham, B15 2RT UK
                [2 ]GRID grid.9909.9, ISNI 0000 0004 1936 8403, Sociology and Social Policy Department, , University of Leeds, ; Leeds, LS2 9JT UK
                [3 ]GRID grid.13097.3c, ISNI 0000 0001 2322 6764, Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, , King’s College London, ; London, SE1 8WA UK
                [4 ]GRID grid.5337.2, ISNI 0000 0004 1936 7603, Population Health Sciences, , University of Bristol & NIHR Applied Research Collaboration West, ; 9th Floor, Whitefriars, Lewins Mead, Bristol, BS1 2NT UK
                Author information
                http://orcid.org/0000-0001-6975-4570
                Article
                1630
                10.1186/s13643-021-01630-8
                7984506
                33752755
                81b0ba87-1321-41b9-bcb9-d38b29490b46
                © The Author(s) 2021

                Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver ( http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data.

                History
                : 14 August 2020
                : 10 March 2021
                Funding
                Funded by: National Institute for Health Research
                Award ID: NIHR127430
                Award Recipient :
                Categories
                Research
                Custom metadata
                © The Author(s) 2021

                Public health
                collaboration,partnership working,integration,healthcare,improvement,realist review,realist synthesis,context,programme theory,implementation

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