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Maintaining Norms about Expressed Emotions: The Case of Bill Collectors
Author(s):
Robert I. Sutton
Publication date
Created:
June 1991
Publication date
(Print):
June 1991
Journal:
Administrative Science Quarterly
Publisher:
JSTOR
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Author and article information
Journal
Title:
Administrative Science Quarterly
Abbreviated Title:
Administrative Science Quarterly
Publisher:
JSTOR
ISSN (Print):
00018392
Publication date Created:
June 1991
Publication date (Print):
June 1991
Volume
: 36
Issue
: 2
Page
: 245
Article
DOI:
10.2307/2393355
SO-VID:
8f44497c-509b-4954-ad47-c98c3bb03034
Copyright ©
© 1991
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