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      Oxford Video Informed Consent Tool (OxVIC): a pilot study of informed video consent in spinal surgery and preoperative patient satisfaction

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          Abstract

          Objectives

          The British Association of Spinal Surgeons recently called for updates in consenting practice. This study investigates the utility and acceptability of a personalised video consent tool to enhance patient satisfaction in the preoperative consent giving process.

          Design

          A single-centre, prospective pilot study using questionnaires to assess acceptability of video consent and its impacts on preoperative patient satisfaction.

          Setting

          A single National Health Service centre with individuals undergoing surgery at a regional spinal centre in the UK.

          Outcome measure

          As part of preoperative planning, study participants completed a self-administered questionnaire (CSQ-8), which measured their satisfaction with the use of a video consent tool as an adjunct to traditional consenting methods.

          Participants

          20 participants with a mean age of 56 years (SD=16.26) undergoing spinal surgery.

          Results

          Mean patient satisfaction (CSQ-8) score was 30.2/32. Median number of video views were 2–3 times. Eighty-five per cent of patients watched the video with family and friends. Eighty per cent of participants reported that the video consent tool helped to their address preoperative concerns. All participants stated they would use the video consent service again. All would recommend the service to others requiring surgery. Implementing the video consent tool did not endure any significant time or costs.

          Conclusions

          Introduction of a video consent tool was found to be a positive adjunct to traditional consenting methods. Patient–clinician consent dialogue can now be documented. A randomised controlled study to further evaluate the effects of video consent on patients’ retention of information, preoperative and postoperative anxiety, patient reported outcome measures as well as length of stay may be beneficial.

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          Most cited references20

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          Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire

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            Informed Consent

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              Relationship Between Hospital Performance on a Patient Satisfaction Survey and Surgical Quality.

              The Centers for Medicare and Medicaid Services include patient experience as a core component of its Value-Based Purchasing program, which ties financial incentives to hospital performance on a range of quality measures. However, it remains unclear whether patient satisfaction is an accurate marker of high-quality surgical care.
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                Author and article information

                Journal
                BMJ Open
                BMJ Open
                bmjopen
                bmjopen
                BMJ Open
                BMJ Publishing Group (BMA House, Tavistock Square, London, WC1H 9JR )
                2044-6055
                2019
                24 July 2019
                : 9
                : 7
                : e027712
                Affiliations
                [1 ] departmentThe Department of Spinal Surgery , Oxford University Hospitals NHS Foundation Trust
                [2 ] departmentNuffield Department of Clinical Medicine, Division of Experimental Medicine , University of Oxford , Oxford, UK
                [3 ] departmentKing’s Centre for Military Health Research (KCMHR) Institute of Psychiatry, Psychology and Neuroscience (IoPPN) , King’s College London , London, UK
                [4 ] departmentNuffield Department of Orthopaedics, Rheumatology and Musculoskeletal Sciences , University of Oxford , Oxford, UK
                Author notes
                [Correspondence to ] Mr. Gerard Mawhinney; gerard.mawhinney@ 123456ouh.nhs.uk
                Author information
                http://orcid.org/0000-0002-4595-6482
                http://orcid.org/0000-0002-3110-9856
                Article
                bmjopen-2018-027712
                10.1136/bmjopen-2018-027712
                6661683
                31345967
                b9ae3a79-ffcf-4e1f-a130-103335d9a74d
                © Author(s) (or their employer(s)) 2019. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.

                This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.

                History
                : 05 November 2018
                : 12 March 2019
                : 07 May 2019
                Categories
                Surgery
                Research
                1506
                1737
                Custom metadata
                unlocked

                Medicine
                video consent,informed consent,patient satisfaction,spinal surgery
                Medicine
                video consent, informed consent, patient satisfaction, spinal surgery

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