Research background: Malay Traditional Therapy (MTT) has gained popularity among patients diagnosed with various types of chronic diseases. Objective: This study was to determine the prevalence of use of MTT among Malays for their related diseases and the effectiveness of the treatment in reducing pain. Methodology: Questionnaires, patient’s records files and Visual Analogue Scale (VAS) scores were used to obtain data and to evaluate the treatment progress. Result: Patients visit the centre for various types of chronic diseases and treatments. VAS scores showed positive progress for majority of patients. Summary: MTT was commonly used as a complementary treatment among Malays for various types of chronic diseases to reduce pain and proven to be effective.