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      Relationship Quality in Services Selling: An Interpersonal Influence Perspective

      Author(s): 1 , 1 , 1
      Publication date Created:
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      Journal: Journal of Marketing
      Publisher: SAGE Publications

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          A new scale for the measurement of interpersonal trust.

          J ROTTER (1967)
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            A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements.

            Caryl Rusbult (1983)
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              Confirmatory Factor Analysis

              J. Long (1983)
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                Author and article information

                Journal
                Title: Journal of Marketing
                Abbreviated Title: Journal of Marketing
                Publisher: SAGE Publications
                ISSN (Print): 0022-2429
                ISSN (Electronic): 1547-7185
                Publication date Created: November 28 2018
                Publication date Created: July 1990
                Publication date (Electronic): November 28 2018
                Publication date (Print): July 1990
                Volume: 54
                Issue: 3
                Pages: 68-81
                Affiliations
                [1 ]College of Business, Arizona State University.
                Article
                DOI: 10.1177/002224299005400306
                SO-VID: dd71b774-abdd-4d98-bd3d-e51dc6fbc565
                Copyright © © 1990
                License:

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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