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      Usability: Lessons Learned … and Yet to Be Learned

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      Journal: International Journal of Human-Computer Interaction
      Publisher: Informa UK Limited

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          IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use

          James R. Lewis (1995)
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            Competing through service: Insights from service-dominant logic

            Robert F. Lusch, Stephen Vargo, Matthew N O'Brien (2007)
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              Heuristic evaluation of user interfaces

              Jakob Nielsen, Rolf Molich (1990)
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                Author and article information

                Journal
                Title: International Journal of Human-Computer Interaction
                Abbreviated Title: International Journal of Human-Computer Interaction
                Publisher: Informa UK Limited
                ISSN (Print): 1044-7318
                ISSN (Electronic): 1532-7590
                Publication date Created: June 18 2014
                Publication date (Print): June 18 2014
                Volume: 30
                Issue: 9
                Pages: 663-684
                Article
                DOI: 10.1080/10447318.2014.930311
                SO-VID: ea55b1b7-3c3b-4c37-9ee2-0fa11186b305
                Copyright © © 2014
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