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      Celebrating 65 years of The Computer Journal - free-to-read perspectives - bcs.org/tcj65

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      Exploring Next-Generation Touch-Rich Interactions for Consumer Well-Being

      proceedings-article
      Author(s): ,
      Publication date (Print):
      Conference name: Proceedings of EVA London 2022 (EVA 2022)
      Conference theme: Use of new and emerging technologies in Digital Art, Data, Scientific and Creative Visualisation, Digitally Enhanced Reality and Everyware, 2D and 3D Imaging, Display and Printing, Mobile Applications, Museums and Collections, Music, Performing arts, and Technologies, Open Source and Technologies, Preservation of Digital Visual Culture, Virtual Cultural Heritage, Ethical Issues, Historical Issues, Digital Culture, Artificial Intelligence, NFTs
      Conference date: 4–8 July 2022
      Keywords: Touch, Tactility, Touch-poor interactions, Touch-rich interactions, Design for touch-rich experience
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            Abstract

            This article critically examines the touchscreen as a lived technology and argues that next-generation devices should take advantage of more ‘touch-rich’ interactions. We begin from the premise that the ubiquity of touch-screen devices, combined with the frequency of use, appear to have a negative effect on consumer well-being (Lee et al. 2014; Elhai et al. 2016). Today’s industry heavily relies on the image-based economy (of photographic desires, concepts, and visual attention), which significantly contributes to the information overload, unhealthy consumption of visual information through basic touch interactions and largely overlooks designing for other senses (Schroeder 2004; Shedroff 1999). The smoothness of the touchscreen provides an ideal interface for an unbroken visual information stream; this is its benefit from an industry standpoint but is also linked to several concerns regarding consumer well-being, due to an intense, constant influx of informational ‘noise’ (Himma 2007). We argue that the infinite stream of incoming information could be reduced by shifting focus to developing touch-rich interactions for tactile senses instead of visual-based perception, and suggest this as a clear, near- future direction for interface design, whereby touch replaces noise. Combining insights from interaction design, product design and cognitive psychology, we argue for more touch-rich interface experiences as a mode of disrupting current device conventions. We project five keyways in which touch-richness might enhance user experience, with implications for consumer well-being.

            Content

            Author and article information

            Contributors
            Danielle Barrios-O’Neil
            Joskaudė Pakalkaitė
            Conference
            Publication date: July 2022
            Publication date (Print): July 2022
            Pages: 221-228
            Affiliations
            [0001]Royal College of Art

            School of Communication,

            White City Garden House,

            Dorando Close, London W12 7FN, UK
            [0002]Falmouth University

            The Academy of Innovation & Research, Penryn

            Campus, Treliever Road, Penryn

            Cornwall TR10 4RH, UK
            Article
            DOI: 10.14236/ewic/EVA2022.42
            SO-VID: cf24611b-b0fe-47ff-b8bd-08d15ce0452a
            Copyright © © Barrios-O’Neill et al. Published by BCS Learning & Development Ltd. Proceedings of EVA London 2022, UK
            License:

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Conference name: Proceedings of EVA London 2022
            Conference acronym: EVA 2022
            Conference number:
            Conference location: London
            Conference date: 4–8 July 2022
            Conference sponsor: Electronic Workshops in Computing (eWiC)
            Conference theme: Use of new and emerging technologies in Digital Art, Data, Scientific and Creative Visualisation, Digitally Enhanced Reality and Everyware, 2D and 3D Imaging, Display and Printing, Mobile Applications, Museums and Collections, Music, Performing arts, and Technologies, Open Source and Technologies, Preservation of Digital Visual Culture, Virtual Cultural Heritage, Ethical Issues, Historical Issues, Digital Culture, Artificial Intelligence, NFTs
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/EVA2022.42
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Series title: Electronic Workshops in Computing

            ScienceOpen disciplines: Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Keywords: Tactility,Touch-rich interactions,Touch,Touch-poor interactions,Design for touch-rich experience

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