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      Usability Framework for the Design and Evaluation of Multimodal Interaction

      ,

      People and Computers XXII Culture, Creativity, Interaction (HCI)

      Computers XXII Culture, Creativity, Interaction

      1 - 5 September 2008

      Multimodality, interaction design, modelling, usability evaluation, finite state machine

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          Abstract

          The design and evaluation of multimodal interaction is difficult. For designers in industry, developing multimodal interaction systems is a big challenge. Although past researches have presented various methodologies, they have addressed only specific cases of multimodality and failed to generalise their methodologies to a range of applications. In this paper, we present a usability framework for the design and evaluation of multimodal interaction. First, in the early phase of multimodality design, elementary multimodal commands are elicited using traditional usability techniques. Second, based on the CARE (Complementarity, Assignment, Redundancy, and Equivalence) properties and the FSM (Finite State Machine) formalism, the original set of elementary commands is automatically expanded to form a more comprehensive set of multimodal commands. Third, this new set of multimodal commands is evaluated in two ways: user-testing and errorrobustness evaluation. This framework acts as a structured and general methodology both for designing and evaluating multimodal interaction. We expect that it will help designers to produce more usable multimodal systems.

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          Most cited references 8

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          Mutual disambiguation of recognition errors in a multimodel architecture

           Sharon Oviatt (1999)
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            QuickSet: multimodal interaction for simulation set-up and control

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              A design space for multimodal systems

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                Author and article information

                Contributors
                Conference
                September 2008
                September 2008
                : 123-126
                Affiliations
                Dept. of Computer Science

                Queen Mary, University of London

                Mile End Road, London, E1 4NS, U.K.
                Article
                10.14236/ewic/HCI2008.48
                © Jaeseung Chang et al. Published by BCS Learning and Development Ltd. People and Computers XXII Culture, Creativity, Interaction

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                People and Computers XXII Culture, Creativity, Interaction
                HCI
                22
                Conference Liverpool John Moores University, UK.
                1 - 5 September 2008
                Electronic Workshops in Computing (eWiC)
                Computers XXII Culture, Creativity, Interaction
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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