311
views
0
recommends
+1 Recommend
1 collections
    0
    shares
       
      • Record: found
      • Abstract: found
      • Conference Proceedings: found
      Is Open Access

      EXPLORING THE EFFECTS OF EXPERIENCE ON WIKI ANXIETY AND WIKI USABILITY: AN ONLINE STUDY

      proceedings-article

      , ,

      People and Computers XXIII Celebrating People and Technology (HCI)

      Computers XXIII Celebrating People and Technology

      1 - 5 September 2009

      Wiki, Wiki anxiety, usability, experience

      Bookmark

            Abstract

            information technology is now pervasive in higher education institutions and developments in it are changing the technological landscape at universities. a recent phenomenon shaping such changes is the use of web 2.0 tools in a pedagogical context. these tools are often included into a university’s it mix without full appreciation of the possible negative emotions student users may have towards these tools. it is generally assumed that experience with the it system will be enough to reduce any anxious feelings which may manifest in users about such systems. this study firstly aims to observe the relationship that such emotion may have on usability evaluation of a wiki system. it also aims to investigate the effect of experience on students’ negative affective reactions towards a wiki tool. second year undergraduate psychology students (n=92) who were using a wiki to collaborate on course projects completed questionnaires measuring usability evaluation and anxiety towards the wiki both 2 weeks (time 1) and 12 weeks (time 2) into their usage of the system. the research found that wiki anxiety was negatively correlated to participants’ usability evaluations of the wiki at both time 1 and time 2. further experience with the system had little effect on users’ negative emotions towards the wiki. users also showed little change in their usability rating of the system with more exposure to the wiki. however any change in wiki anxiety over the study was negatively correlated with a change in usability evaluation. possible interpretations of the relationship between wiki anxiety, wiki usability and possible effects of the type and quality of user experience on wiki anxiety are discussed.

            Content

            Author and article information

            Contributors
            Conference
            September 2009
            September 2009
            : 175-183
            Affiliations
            [0001]Institute for Digital Communications

            University of Edinburgh

            King’s Buildings, EH9 3JL

            +44131 650 8231
            [0002]Psychology Department

            University of Edinburgh

            7 George Square, EH8 9JZ

            +44131 650 3446
            [0003]Institute for Digital Communications

            University of Edinburgh

            King’s Buildings, EH9 3JL

            +44131 650 2783
            Article
            10.14236/ewic/HCI2009.20
            be50ec12-93fa-4f30-9a46-e585a1c25d87
            © Benjamin R. Cowan et al. Published by BCS Learning and Development Ltd. People and Computers XXIII Celebrating People and Technology, Churchill College Cambridge, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            People and Computers XXIII Celebrating People and Technology
            HCI
            Churchill College Cambridge, UK
            1 - 5 September 2009
            Electronic Workshops in Computing (eWiC)
            Computers XXIII Celebrating People and Technology
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Comments

            Comment on this article