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      User Experiences and Expectations of Vibrotactile, Thermal and Squeeze Feedback in Interpersonal Communication

      , ,

      The 26th BCS Conference on Human Computer Interaction (HCI)

      Human Computer Interaction

      12 - 14 September 2012

      Haptic interaction, user experience, user expectations, vibrotactile, thermal, and pressure stimulus

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          Abstract

          The haptic modality provides a new channel for interpersonal communication through technology by utilizing the sense of touch. In the development of novel haptic communication devices, it is essential to explore the potential users’ perceptions of such a communication channel. To this end, we conducted two explorative user studies with two early prototypes that demonstrated three different haptic feedback types: vibrotactile, thermal and squeeze feedback. We arranged focus groups and interviews to study the participants’ experiences, expectations and ideas of using these haptic technologies in interpersonal communication. The findings show, for example, that people prefer to use haptic communication mainly with people close to them. Haptics can be used for pragmatic purposes as well as in emotional communication, for example in mimicking touch between the communication partners. Squeezes were experienced as the most pleasant type of haptic feedback. Furthermore, the participants preferred receiving haptic stimuli to their hand area, through a mobile phone or a wristband-like device. We argue that using early prototypes in an early stage of research process in focus groups and interviews is especially useful for stimulating idea generation and discussions about expectations and experiences of haptic technologies.

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          Most cited references 3

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          Mediated social touch: a review of current research and future directions

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            Five reasons for scenario-based design

             J.M. Carroll (2000)
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              Design of haptic interfaces for therapy

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                Author and article information

                Contributors
                Conference
                September 2012
                September 2012
                : 205-214
                Affiliations
                Tampere University of Technology

                Human-Centered Technology

                P.O.Box 589, 33101 Tampere

                Finland
                Article
                10.14236/ewic/HCI2012.26
                © Katja Suhonen et al. Published by BCS Learning and Development Ltd. The 26th BCS Conference on Human Computer Interaction, Birmingham, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                The 26th BCS Conference on Human Computer Interaction
                HCI
                26
                Birmingham, UK
                12 - 14 September 2012
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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