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      Authentibility Pass: An Accessible Authentication Gateway for People with Reduced Abilities

      Published
      proceedings-article
      ,
      35th International BCS Human-Computer Interaction Conference (HCI2022)
      Towards a Human-Centred Digital Society
      July 11th to 13th, 2022
      Accessibility, Android, Biometrics, Multi-factor authentication, Security
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            Abstract

            Authentication is a key component of modern web interfaces. As such, it is important that these authentication mechanisms are inclusive to all users including those with reduced abilities. In this paper, we describe our work on Authentibility Pass that allows users with reduced abilities to communicate their authentication and accessibility requirements to organisations, thus ensuring that authentication is accessible. We first, describe a market validation phase of 30 minute interviews (N=9) with key stakeholders, such as higher education institutions, charities and financial institutions. From our findings, we identified that people with reduced abilities need to repeatedly inform organisations of their requirements. The Authentibility Pass Proof of Concept was then developed comprising of an Android application, database, web interface and Application Programming Interface (API). The market validation results, requirements specification, user interface designs and preliminary evaluation results are discussed, including suggestions for future work. Authentibility Pass will increase the awareness of organisations to customer requirements with reduced abilities, resulting in higher levels of satisfaction.

            Content

            Author and article information

            Contributors
            Conference
            July 2022
            July 2022
            : 1-5
            Affiliations
            [0001]Bournemouth University

            Fern Barrow, Poole, Dorset, BH12 5BB
            Article
            10.14236/ewic/HCI2022.42
            72c8b69e-6c2d-432b-9f80-b05a7b431483
            © Whittington et al. Published by BCS Learning & Development. Proceedings of the 35th British HCI and Doctoral Consortium 2022, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            35th International BCS Human-Computer Interaction Conference
            HCI2022
            35
            Keele, Staffordshire
            July 11th to 13th, 2022
            Electronic Workshops in Computing (eWiC)
            Towards a Human-Centred Digital Society
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2022.42
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Accessibility,Biometrics,Security,Android,Multi-factor authentication

            REFERENCES

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            2. Kostanjsek, N. (2011) Use of The International Classification of Functioning, Disability and Health (ICF) as a conceptual Framework and common language for disability statistics and health information systems, BMC Public Health, 11, 4, 1-6.

            3. National Aeronautics and Space Administration. (2022) NASA TLX: Task Load Index. https://humansystems.arc.nasa.gov/groups/tlx/ (Retrieved 19th June 2022).

            4. Statcounter. (2022) Mobile Operating System Market Share Worldwide – December 2020. https://gs.statcounter.com/os-market-share/mobile/worldwide (Retrieved 19th June 2022).

            5. The World Bank. (2022) Disability Inclusion. https://www.worldbank.org/en/topic/disability (Retrieved 19th June 2022).

            6. World Health Organization. (2001) International Classification of Functioning, Disability and Health (ICF). https://www.who.int/standards/classifications/international-classification-of-functioning-disability-and-health (Retrieved 19th June 2022).

            7. World Wide Web Consortium. (2022) Understanding Success Criterion 3.3.7: Accessible Authentication. https://www.w3.org/WAI/WCAG21/Understanding/accessible-authentication (Retrieved 19th June 2022).

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