Authentibility Pass: An Accessible Authentication Gateway for People with Reduced Abilities

Authentication is a key component of modern web interfaces. As such, it is important that these authentication mechanisms are inclusive to all users including those with reduced abilities. In this paper, we describe our work on Authentibility Pass that allows users with reduced abilities to communicate their authentication and accessibility requirements to organisations, thus ensuring that authentication is accessible. We first, describe a market validation phase of 30 minute interviews (N=9) with key stakeholders, such as higher education institutions, charities and financial institutions. From our findings, we identified that people with reduced abilities need to repeatedly inform organisations of their requirements. The Authentibility Pass Proof of Concept was then developed comprising of an Android application, database, web interface and Application Programming Interface (API). The market validation results, requirements specification, user interface designs and preliminary evaluation results are discussed, including suggestions for future work. Authentibility Pass will increase the awareness of organisations to customer requirements with reduced abilities, resulting in higher levels of satisfaction.

Content

Author and article information

Contributors

Paul Whittington

Huseyin Dogan

Conference

Publication date: July 2022

Publication date (Print): July 2022

Pages: 1-5

Affiliations

[0001]Bournemouth University

Fern Barrow, Poole, Dorset, BH12 5BB

Article

DOI: 10.14236/ewic/HCI2022.42

SO-VID: 72c8b69e-6c2d-432b-9f80-b05a7b431483

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This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: 35th International BCS Human-Computer Interaction Conference

Conference acronym: HCI2022

Conference number: 35

Conference location: Keele, Staffordshire

Conference date: July 11th to 13th, 2022

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Towards a Human-Centred Digital Society

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1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2022.42

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

Brooke, J. (1996) SUS: A “quick and dirty” usability scale. In Jordon, P.W., Thomas, B., McClelland, I.L. and Weerdmeester, B. (eds), Usability Evaluation in Industry. Taylor and Francis, London.
Kostanjsek, N. (2011) Use of The International Classification of Functioning, Disability and Health (ICF) as a conceptual Framework and common language for disability statistics and health information systems, BMC Public Health, 11, 4, 1-6.
National Aeronautics and Space Administration. (2022) NASA TLX: Task Load Index. https://humansystems.arc.nasa.gov/groups/tlx/ (Retrieved 19th June 2022).
Statcounter. (2022) Mobile Operating System Market Share Worldwide – December 2020. https://gs.statcounter.com/os-market-share/mobile/worldwide (Retrieved 19th June 2022).
The World Bank. (2022) Disability Inclusion. https://www.worldbank.org/en/topic/disability (Retrieved 19th June 2022).
World Health Organization. (2001) International Classification of Functioning, Disability and Health (ICF). https://www.who.int/standards/classifications/international-classification-of-functioning-disability-and-health (Retrieved 19th June 2022).
World Wide Web Consortium. (2022) Understanding Success Criterion 3.3.7: Accessible Authentication. https://www.w3.org/WAI/WCAG21/Understanding/accessible-authentication (Retrieved 19th June 2022).

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Comment on this article

[1] Brooke, J. (1996) SUS: A “quick and dirty” usability scale. In Jordon, P.W., Thomas, B., McClelland, I.L. and Weerdmeester, B. (eds), Usability Evaluation in Industry. Taylor and Francis, London.

[2] Kostanjsek, N. (2011) Use of The International Classification of Functioning, Disability and Health (ICF) as a conceptual Framework and common language for disability statistics and health information systems, BMC Public Health, 11, 4, 1-6.

[3] National Aeronautics and Space Administration. (2022) NASA TLX: Task Load Index. https://humansystems.arc.nasa.gov/groups/tlx/ (Retrieved 19th June 2022).

[4] Statcounter. (2022) Mobile Operating System Market Share Worldwide – December 2020. https://gs.statcounter.com/os-market-share/mobile/worldwide (Retrieved 19th June 2022).

[5] The World Bank. (2022) Disability Inclusion. https://www.worldbank.org/en/topic/disability (Retrieved 19th June 2022).

[6] World Health Organization. (2001) International Classification of Functioning, Disability and Health (ICF). https://www.who.int/standards/classifications/international-classification-of-functioning-disability-and-health (Retrieved 19th June 2022).

[7] World Wide Web Consortium. (2022) Understanding Success Criterion 3.3.7: Accessible Authentication. https://www.w3.org/WAI/WCAG21/Understanding/accessible-authentication (Retrieved 19th June 2022).

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