Charting Complex Change: Application of the e-Health Implementation Toolkit (e-HIT) in ‘dallas’

Abstract

The ‘dallas’ (Delivering Assisted Living Lifestyles at Scale) programme is a UK-wide digital healthcare initiative that has been designed to support independent living, enhance preventative care, and improve lifestyles by harnessing the potential of e-health technologies and digital services. This short paper presents a brief update on one strand of the University of Glasgow evaluation of the dallas programme. We have used the e-Health Implementation Toolkit (e-HIT) to investigate processes involved in the implementation of e-health tools and digital services being developed and deployed across the dallas communities and to assess ‘distance travelled’ by communities from baseline to midpoint of a three year programme. Qualitative data analysis was guided by the Normalisation Process Theory (NPT) and Framework Analysis. The e-HIT scores indicated that the dallas communities had underestimated the amount of work involved in implementing at scale. Qualitative data analysis showed that communities have successfully navigated barriers in order to make significant progress in strategic areas, including the development of new models of partnership working resulting in brand recognition and agile service design. The dallas communities are now sharing lessons learned and generating new professional knowledge, skills and understanding across several key strategic areas required for operationalising the implementation of e-health technologies and digital services at scale. The new knowledge being generated through the dallas programme will contribute to the ongoing transformation of digitally enabled healthcare based on more personalised flexible models of provision which resonates with the current e-health policy environment.

Contributors

Alison M. Devlin

Catherine O’ Donnell

Frances Mair

Marilyn McGee Lennon

Conference

Publication date: September 2014

Publication date (Print): September 2014

Pages: 1-3

Affiliations

Institute of Health & Well-Being

University of Glasgow

Dept. of Computer &

Information Science,

University of Strathclyde

Article

DOI: 10.14236/ewic/HIS2014.9

Copyright statement: © Alison M. Devlin et al. Published by BCS Learning and Development Ltd. BCS Health Informatics Scotland (HIS), Glasgow, UK

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: BCS Health Informatics Scotland (HIS)

Conference acronym: HIS

Conference number:

Conference location: Glasgow, UK

Conference date: 2 - 3 September 2014

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: BCS Health Informatics Scotland (HIS)

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HIS2014.9

Self URI (journal page): https://ewic.bcs.org/

Categories

Series title: Electronic Workshops in Computing