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Reimagining the Future Public Service Workforce
Creating a Diverse Workforce
other
Author(s):
Kiran Trehan
,
Jane Glover
Publication date
(Online):
September 04 2018
Publisher:
Springer Singapore
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Super-diversity and its implications
Steven Vertovec
(2007)
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The Role Of Context In Work Team Diversity Research: A Meta-Analytic Review
A. Joshi
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H. Roh
(2009)
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Diversity, Representation, and Performance: Evidence about Race and Ethnicity in Public Organizations
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Book Chapter
Publication date (Print):
2019
Publication date (Online):
September 04 2018
Pages
: 125-134
DOI:
10.1007/978-981-13-1480-3_9
SO-VID:
04ca94f2-b2e1-4cc2-85bd-e8689c11251a
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Book chapters
pp. 3
Introduction: Imagining the Future Public Service Workforce
pp. 21
Boundary Challenges and the Work of Boundary Spanners
pp. 39
Showing You Care: Emotional Labor and Public Service Work
pp. 55
Narratives and Storytelling
pp. 67
Design Matters: The Implications of Design Thinking and Practice for Future Public Service Workforce Skills and Culture
pp. 93
Empathy, Ethics and Efficiency: Twenty First Century Capabilities for Public Managers
pp. 111
Developing and Recruiting the Future Public Servant
pp. 125
Creating a Diverse Workforce
pp. 135
Conclusions
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