You, Me, and IoT: How Internet-Connected Home Devices Affect Interpersonal Relationships

Abstract

Internet-connected "smart home" IoT devices have rapidly increased in popularity; however, relatively little is known about how these technologies are affecting interpersonal relationships in multi-occupant households. In this study, we conduct 13 semi-structured interviews and survey 508 individuals from a variety of backgrounds to discover and categorize how home IoT devices have affected interpersonal relationships. We highlight several themes, providing large-scale data about the pervasiveness of interpersonal costs and benefits of home IoT devices. These results also inform follow-up studies and design priorities for future IoT technologies to amplify positive and reduce negative interpersonal effects.