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      Emotions in the Workplace

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      Annual Review of Organizational Psychology and Organizational Behavior

      Annual Reviews

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          The measurement and antecedents of affective, continuance and normative commitment to the organization

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            The job satisfaction-job performance relationship: a qualitative and quantitative review.

            A qualitative and quantitative review of the relationship between job satisfaction and job performance is provided. The qualitative review is organized around 7 models that characterize past research on the relationship between job satisfaction and job performance. Although some models have received more support than have others, research has not provided conclusive confirmation or disconfirmation of any model, partly because of a lack of assimilation and integration in the literature. Research devoted to testing these models waned following 2 meta-analyses of the job satisfaction-job performance relationship. Because of limitations in these prior analyses and the misinterpretation of their findings, a new meta-analysis was conducted on 312 samples with a combined N of 54,417. The mean true correlation between overall job satisfaction and job performance was estimated to be .30. In light of these results and the qualitative review, an agenda for future research on the satisfaction-performance relationship is provided.
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              Emotional regulation in the workplace: A new way to conceptualize emotional labor.

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                Author and article information

                Journal
                Annual Review of Organizational Psychology and Organizational Behavior
                Annu. Rev. Organ. Psychol. Organ. Behav.
                Annual Reviews
                2327-0608
                2327-0616
                March 21 2017
                March 21 2017
                : 4
                : 1
                : 67-90
                Affiliations
                [1 ]UQ Business School, The University of Queensland, Brisbane, Queensland 4072, Australia;,
                Article
                10.1146/annurev-orgpsych-032516-113231
                © 2017

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