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      Between a rock and a hard place: Freedom, flexibility, precarity and vulnerability in the gig economy in Africa

      1 , 2
      Competition & Change
      SAGE Publications

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          Abstract

          The world of work is changing. Communications technologies and digital platforms have enabled some types of work to be delivered from anywhere in the world by anyone with a computer and an internet connection. This digitally-mediated work brings jobs to parts of the world traditionally characterized by low incomes and high unemployment rates. As such, it has been touted by governments, third-sector organizations, and the private sector as a novel strategy of economic development. Drawing on a four-year study with 65 workers in South Africa, Kenya, Nigeria, Ghana and Uganda, we examine the development implications of the gig economy on labour in Africa. We offer four analytical development dimensions through which platform-based remote work impacts the lives and livelihoods of African workers, i.e. freedom, flexibility, precarity and vulnerablity. We argue that these dimensions should be understood in a continuum to better explain the working conditions and lives of workers in the gig economy.

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          Most cited references46

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          Good Gig, Bad Gig: Autonomy and Algorithmic Control in the Global Gig Economy

          This article evaluates the job quality of work in the remote gig economy. Such work consists of the remote provision of a wide variety of digital services mediated by online labour platforms. Focusing on workers in Southeast Asia and Sub-Saharan Africa, the article draws on semi-structured interviews in six countries (N = 107) and a cross-regional survey (N = 679) to detail the manner in which remote gig work is shaped by platform-based algorithmic control. Despite varying country contexts and types of work, we show that algorithmic control is central to the operation of online labour platforms. Algorithmic management techniques tend to offer workers high levels of flexibility, autonomy, task variety and complexity. However, these mechanisms of control can also result in low pay, social isolation, working unsocial and irregular hours, overwork, sleep deprivation and exhaustion.
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            Forces of Labor

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              Labour process theory and the gig economy

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                Author and article information

                Contributors
                (View ORCID Profile)
                Journal
                Competition & Change
                Competition & Change
                SAGE Publications
                1024-5294
                1477-2221
                April 01 2020
                : 102452942091447
                Affiliations
                [1 ]Oxford Internet Institute, University of Oxford, UK; School of Tourism and Hospitality, University of Johannesburg, South Africa
                [2 ]Oxford Internet Institute, University of Oxford, UK; Alan Turing Institute, UK
                Article
                10.1177/1024529420914473
                05e846d6-2224-4cf9-a6ef-84795b93b085
                © 2020

                https://creativecommons.org/licenses/by/4.0/

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