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      Reducing the adverse consequences of workplace aggression and violence: The buffering effects of organizational support.

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      Journal of Occupational Health Psychology

      American Psychological Association (APA)

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          Abstract

          This study examined the buffering effects of 2 types of organizational support--instrumental and informational--on the relationships between workplace violence/aggression and both personal and organizational outcomes. Based on data from 225 employees in a health care setting, a series of moderated multiple regression analyses demonstrated that organizational support moderated the effects of physical violence, vicariously experienced violence, and psychological aggression on emotional well-being, somatic health, and job-related affect, but not on fear of future workplace violence and job neglect. These findings have implications for both research and intervention related to workplace violence.

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          Most cited references 26

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          A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis

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            Social Support Occupational Stress and Health

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              The use of the General Health Questionnaire as an indicator of mental health in occupational studies

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                Author and article information

                Journal
                Journal of Occupational Health Psychology
                Journal of Occupational Health Psychology
                American Psychological Association (APA)
                1939-1307
                1076-8998
                2003
                2003
                : 8
                : 2
                : 110-122
                Article
                12703877
                © 2003

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