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      Organizational adaptation to working from home in a crisis situation (COVID-19): the interaction between leaders’ openness and followers’ voice

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          Abstract

          Introduction

          We investigated the effect of time spent at home on employee voice behavior and leadership openness during Covid 19. According to DeRue’s adaptive leadership theory which offers an interactionist perspective to explain adaptive organizational behavior during an environmental crisis, we proposed that in the WFH’s (work from home) reduced and limited communication space, leaders, who need more feedback, will encourage employees to express their opinions and will show more willingness to listen to them. Meanwhile, employees will ask more questions and make more suggestions to alleviate uncertainty and misunderstanding.

          Methods

          Using an online questionnaire, a cross-sectional study ( N = 424) has been carried out with employees working from home for a different amount of their working time during the pandemic. Data were analyzed using structural equation models (SEM) in which the effect of leadership openness on employee voice behavior was assessed through the mediation of affective commitment, psychological safety, and intrinsic motivation.

          Results

          The results showed that in the WFH situation, time spent in home office had a low but significant direct negative effect on promotive voice behavior. At the same time, leadership openness was growing with the amount of time spent at home. Leadership openness counteracted the negative effect of WFH on voice behavior: although leadership openness did not have a direct significant effect on voice behavior, it had a positive effect on psychological safety and work motivation which, in turn, influenced positively both promotive and prohibitive voice behavior. Employee’s voice, for its part, further augmented leadership openness.

          Discussion

          In our research we could demonstrate the contingent nature and the mutual influence patterns and feedback loops of leaders-employees exchange. In the WFH situation the openness of the leader is growing with the amount of time spent at home and with the amount of promotive voice manifested by the employee. In consent with DeRue social interactionist adaptive leadership theory, a mutually reinforcing process of leadership openness and employee voice could be demonstrated. We argue that leadership openness is a key factor to motivate employee voice behavior during WFH.

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          Most cited references74

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          Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives

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            Common method biases in behavioral research: A critical review of the literature and recommended remedies.

            Interest in the problem of method biases has a long history in the behavioral sciences. Despite this, a comprehensive summary of the potential sources of method biases and how to control for them does not exist. Therefore, the purpose of this article is to examine the extent to which method biases influence behavioral research results, identify potential sources of method biases, discuss the cognitive processes through which method biases influence responses to measures, evaluate the many different procedural and statistical techniques that can be used to control method biases, and provide recommendations for how to select appropriate procedural and statistical remedies for different types of research settings.
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              Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

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                Author and article information

                Contributors
                Journal
                Front Psychol
                Front Psychol
                Front. Psychol.
                Frontiers in Psychology
                Frontiers Media S.A.
                1664-1078
                25 May 2023
                2023
                25 May 2023
                : 14
                : 1181807
                Affiliations
                [1] 1Doctoral School of Psychology, Eötvös Loránd University , Budapest, Hungary
                [2] 2Institute of Psychology, Faculty of Education and Psychology, Eötvös Loránd University , Budapest, Hungary
                [3] 3Department of Organisational and Leadership Psychology, ELTE Faculty of Education and Psychology , Budapest, Hungary
                Author notes

                Edited by: Aristea Ilias Ladas, University of York Europe Campus, Greece

                Reviewed by: Pietro Crescenzo, University of Bari Aldo Moro, Italy; Gary Lee Mangiofico, Pepperdine University, United States

                Article
                10.3389/fpsyg.2023.1181807
                10249677
                37303893
                36ce3c23-dd6b-4e54-ab96-99e1d396b1b0
                Copyright © 2023 Buzás and Faragó.

                This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

                History
                : 07 March 2023
                : 10 May 2023
                Page count
                Figures: 3, Tables: 4, Equations: 0, References: 79, Pages: 11, Words: 9040
                Categories
                Psychology
                Original Research
                Custom metadata
                Organizational Psychology

                Clinical Psychology & Psychiatry
                adaptive leadership theory,leadership openness,employee voice behavior,work from home,covid-19,psychological safety,intrinsic work motivation,affective organizational commitment

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