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      Communication Rules for the Display of Emotions in Organizational Settings

      Author(s): ,
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      Journal: Management Communication Quarterly
      Publisher: SAGE Publications

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          Emotion in the Workplace: A Reappraisal

          Blake E. Ashforth, Ronald Humphrey (2016)
          Article 0 comments Cited 234 times – based on 0 reviews     Review now
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            The Affective Consequences of Service Work: Managing Emotions on the Job

            A. WHARTON (1993)
            Article 0 comments Cited 197 times – based on 0 reviews     Review now
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              Maintaining Norms about Expressed Emotions: The Case of Bill Collectors

              Robert Sutton (1991)
              Article 0 comments Cited 162 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Management Communication Quarterly
                Abbreviated Title: Management Communication Quarterly
                Publisher: SAGE Publications
                ISSN (Print): 0893-3189
                ISSN (Electronic): 1552-6798
                Publication date Created: November 06 2016
                Publication date (Print): November 06 2016
                Volume: 16
                Issue: 1
                Pages: 66-80
                Article
                DOI: 10.1177/0893318902161003
                SO-VID: 436bc952-a755-4ce9-beff-18b983676cd7
                Copyright © © 2016
                License:

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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