Indoor environment quality and work performance in “green” office buildings in the Middle East

Abstract

Globally, a primary concern is whether green office buildings perform as promised in terms of providing better indoor environment quality (IEQ) for employees, which may affect their satisfaction and work performance. In the Middle East, although there has been renewed interest in green building design, post occupancy evaluation of performance has never been conducted to-date, and evidence of actual occupant perception in green and non-green buildings is still ambiguous. Hence, we present the first study on IEQ performance in the Middle East. We show that Jordan can be taken as a representative example and systematically compare five “green” office buildings (representing 71% of all green-certified office buildings) against eight comparable conventional office buildings (CBs). Detailed bi-lingual survey data on perceived IEQ ( n = 502) and work performance are accompanied by high-resolution continuous physical measurements of air temperature + relative humidity ( n = 83) and CO ₂ concentrations ( n = 21) with periodic measurements of mean radiant temperature and air speed, covering two typical summers and one typical winter. Results show both buildings types comply with design standards for indoor CO ₂ levels, while thermal comfort in green buildings is better than in CBs. However, CBs have a higher overall occupant satisfaction of IEQ. Work performance measured as absolute and relative absenteeism was slightly higher in CBs, with no significant differences in relative and absolute presenteeism between the two buildings types. These findings challenge the notion that green buildings improve occupant satisfaction and work performance over CBs and suggest the need for a better understanding of the performance-satisfaction gap.