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      • Record: found
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      Consumer Processing of Interior Service Environments : The Interplay Among Visual Complexity, Processing Fluency, and Attractiveness

      Author(s): 1 , 2 , 3
      Publication date Created:
      Publication date (Electronic):
      Journal: Journal of Service Research
      Publisher: SAGE Publications

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          Customer Experience Creation: Determinants, Dynamics and Management Strategies

          Peter Verhoef, Katherine N. Lemon, A Parasuraman … (2009)
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            Consumer Choice Between Hedonic and Utilitarian Goods

            Ravi Dhar, Klaus Wertenbroch (2000)
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              The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions

              Dhruv Grewal, Glenn Voss, A Parasuraman … (2002)
              Article 0 comments Cited 267 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Journal of Service Research
                Abbreviated Title: Journal of Service Research
                Publisher: SAGE Publications
                ISSN (Print): 1094-6705
                ISSN (Electronic): 1552-7379
                Publication date Created: April 08 2014
                Publication date Created: August 2014
                Publication date (Electronic): April 16 2014
                Publication date (Print): August 2014
                Volume: 17
                Issue: 3
                Pages: 296-309
                Affiliations
                [1 ]Christian-Albrechts-University Kiel, Kiel, Germany
                [2 ]University of South Australia, Adelaide, South Australia
                [3 ]National University of Singapore, Singapore, Singapore
                Article
                DOI: 10.1177/1094670514529606
                SO-VID: d63afed3-4cd1-46ef-80c3-ba4aef230ecb
                Copyright © © 2014
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                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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