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      Group Techniques for Program Planning: A Guide to Nominal Group and Delphi Processes. By André L. Delbecq, Andrew H. Van de Ven, and David H. Gustafson. Glenview, Ill.: Scott, Foresman & Co., 1975. 174 pp. $4.75 paper and Interpersonal Conflict Resolution. By Alan C. Filley

      Social Work

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          10.1093/sw/21.4.338

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