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      The influence of salesperson skill, motivation, and training on the practice of customer-oriented selling

      Author(s): , ,
      Publication date Created:
      Publication date (Print):
      Journal: Psychology and Marketing
      Publisher: Wiley-Blackwell

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          Market Orientation: The Construct, Research Propositions, and Managerial Implications

          Ajay K. Kohli, Bernard Jaworski (1990)
          Article 0 comments Cited 767 times – based on 0 reviews     Review now
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            The Antecedents and Consequences of Customer Satisfaction for Firms

            Eugene Anderson, Mary W. Sullivan (1993)
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              Customer satisfaction, customer retention, and market share

              Anthony Zahorik, Roland T. Rust (1993)
              Article 0 comments Cited 276 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Psychology and Marketing
                Abbreviated Title: Psychol. Mark.
                Publisher: Wiley-Blackwell
                ISSN (Print): 0742-6046
                ISSN (Electronic): 1520-6793
                Publication date Created: September 2002
                Publication date (Print): September 21 2002
                Volume: 19
                Issue: 9
                Pages: 743-757
                Article
                DOI: 10.1002/mar.10033
                SO-VID: 20e473c2-700a-4a3c-8df8-d94b01814744
                Copyright © © 2002
                License:

                http://doi.wiley.com/10.1002/tdm_license_1.1

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