ScienceOpen:
research and publishing network
For Publishers
Discovery
Metadata
Peer review
Hosting
Publishing
For Researchers
Join
Publish
Review
Collect
My ScienceOpen
Sign in
Register
Dashboard
Blog
About
Search
Advanced search
My ScienceOpen
Sign in
Register
Dashboard
Search
Search
Advanced search
For Publishers
Discovery
Metadata
Peer review
Hosting
Publishing
For Researchers
Join
Publish
Review
Collect
Blog
About
1
views
17
references
Top references
cited by
19
Cite as...
0 reviews
Review
0
comments
Comment
0
recommends
+1
Recommend
0
collections
Add to
0
shares
Share
Twitter
Sina Weibo
Facebook
Email
2,284
similar
All similar
Record
: found
Abstract
: not found
Article
: not found
The influence of salesperson skill, motivation, and training on the practice of customer-oriented selling
Author(s):
Charles E. Pettijohn
,
Linda S. Pettijohn
,
A. J. Taylor
Publication date
Created:
September 2002
Publication date
(Print):
September 21 2002
Journal:
Psychology and Marketing
Publisher:
Wiley-Blackwell
Read this article at
ScienceOpen
Publisher
Review
Review article
Invite someone to review
Bookmark
Cite as...
There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.
Related collections
Citation Behaviour and Practice
Most cited references
17
Record
: found
Abstract
: not found
Article
: not found
Market Orientation: The Construct, Research Propositions, and Managerial Implications
Ajay K. Kohli
,
Bernard Jaworski
(1990)
0
comments
Cited
767
times
– based on
0
reviews
Review now
Bookmark
Record
: found
Abstract
: not found
Article
: not found
The Antecedents and Consequences of Customer Satisfaction for Firms
Eugene Anderson
,
Mary W. Sullivan
(1993)
0
comments
Cited
580
times
– based on
0
reviews
Review now
Bookmark
Record
: found
Abstract
: not found
Article
: not found
Customer satisfaction, customer retention, and market share
Anthony Zahorik
,
Roland T. Rust
(1993)
0
comments
Cited
276
times
– based on
0
reviews
Review now
Bookmark
All references
Author and article information
Journal
Title:
Psychology and Marketing
Abbreviated Title:
Psychol. Mark.
Publisher:
Wiley-Blackwell
ISSN (Print):
0742-6046
ISSN (Electronic):
1520-6793
Publication date Created:
September 2002
Publication date (Print):
September 21 2002
Volume
: 19
Issue
: 9
Pages
: 743-757
Article
DOI:
10.1002/mar.10033
SO-VID:
20e473c2-700a-4a3c-8df8-d94b01814744
Copyright ©
© 2002
License:
http://doi.wiley.com/10.1002/tdm_license_1.1
History
Data availability:
Comments
Comment on this article
Sign in to comment
scite_
Similar content
2,284
Social selling cues: The dynamics of posting numbers viewed and bought on customers' purchase intentions
Authors:
G das
,
Gopal Chandra Das
,
Mark Spence
…
Why California retailers stop selling tobacco products, and what their customers and employees think about it when they do: case studies
Authors:
Patricia McDaniel
,
Ruth E. Malone
Institutional investors, selling pressure and crash risk: Evidence from China
Authors:
Yunqi Fan
,
Hui Fu
See all similar
Cited by
19
Social Identity and the Service–Profit Chain
Authors:
Jan Wieseke
,
Wayne Hoyer
,
Christian Homburg
Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors
Authors:
Tom J. Brown
,
John Mowen
,
D. Todd Donavan
Salesperson Adaptive Selling Behavior and Customer Orientation: A Meta-Analysis
Authors:
Jeong-Eun Park
,
George R. Franke
See all cited by
Most referenced authors
149
J. A, Paley, R. K. Brown
R Anderson
G Brown
See all reference authors