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      Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience

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      Journal of Consumer Research

      University of Chicago Press

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          Author and article information

          Journal
          Journal of Consumer Research
          J CONSUM RES
          University of Chicago Press
          0093-5301
          1537-5277
          September 1991
          September 1991
          : 18
          : 2
          : 174
          Article
          10.1086/209250
          © 1991

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