55
views
0
recommends
+1 Recommend
0 collections
    0
    shares
      • Record: found
      • Abstract: not found
      • Article: not found

      The influence of technology anxiety on consumer use and experiences with self-service technologies

      , , ,

      Journal of Business Research

      Elsevier BV

      Read this article at

      ScienceOpenPublisher
      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Related collections

          Most cited references 11

          • Record: found
          • Abstract: not found
          • Article: not found

          Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters

            Bookmark
            • Record: found
            • Abstract: not found
            • Article: not found

            Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality

              Bookmark
              • Record: found
              • Abstract: not found
              • Article: not found

              A Path Analytic Study of Individual Characteristics, Computer Anxiety and Attitudes toward Microcomputers

                Bookmark

                Author and article information

                Journal
                Journal of Business Research
                Journal of Business Research
                Elsevier BV
                01482963
                November 2003
                November 2003
                : 56
                : 11
                : 899-906
                Article
                10.1016/S0148-2963(01)00276-4
                © 2003

                Comments

                Comment on this article