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      A critical review of research on customer experience management : Theoretical, methodological and cultural perspectives

      Author(s): ,
      Publication date Created:
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      Journal: International Journal of Contemporary Hospitality Management
      Publisher: Emerald

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            The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun

            Morris B. Holbrook, Elizabeth C. Hirschman (1982)
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              Co-creation experiences: The next practice in value creation

              C.K. Prahalad, Venkat Ramaswamy (2004)
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                Author and article information

                Journal
                Title: International Journal of Contemporary Hospitality Management
                Abbreviated Title: Int J Contemp Hospitality Mngt
                Publisher: Emerald
                ISSN (Print): 0959-6119
                Publication date Created: October 10 2016
                Publication date (Print): October 10 2016
                Volume: 28
                Issue: 10
                Pages: 2218-2246
                Article
                DOI: 10.1108/IJCHM-04-2015-0192
                SO-VID: 82d1cfd7-68b3-4061-9ff8-fd5e4559390b
                Copyright © © 2016
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                http://www.emeraldinsight.com/page/tdm

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